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TERMS & CONDITIONS
Professional Standards

I am a full member of the Association of Reflexologists (AoR) and an associate member of the International Federation of Aromatherapists (IFA). These memberships demonstrate my commitment to delivering high-quality complementary therapy.

As a member of AoR and IFA:

  • I follow their codes of ethics and practice.

  • I meet strict hygiene and safety guidelines.

  • I maintain professional insurance exceeding £5 million.

  • I complete ongoing training (CPD) to keep my skills current.

  • I fully comply with GDPR. Your personal information is always kept confidential.

1. Appointments

  • Booking an appointment confirms your acceptance of these Terms.

  • A consultation will take place prior to your first session.

  • Please disclose any relevant medical or lifestyle information.

  • I reserve the right to postpone treatment if needed for your wellbeing.

2. Fees & Payment

  • Fees are payable in full at the time of treatment.

  • Payment methods accepted: cash or bank transfer.

  • Current treatment fees are available on the website.

  • If I am unwell or unable to treat, I will notify you as early as possible.

3. Cancellations

  • A minimum of 24 hours’ notice is required for cancellations or rescheduling.

  • Late cancellations (under 24 hours) may be charged 50% of the treatment cost.

  • No-shows will be charged the full treatment amount before rebooking.

4. Gift Vouchers

  • Gift vouchers are available for all treatments and can be purchased online.

  • Valid for 6 months from the date of issue.

  • Non-refundable and not exchangeable for cash.

  • Cancellations or no-shows will void the voucher as per policy.

5. Health Disclaimer & Liability

  • Treatments are complementary and support wellbeing — not a replacement for medical advice.

  • Please consult your GP about any medical concerns.

  • I am not liable for outcomes if relevant health details are not shared.

6. Changes to Terms

  • These Terms & Conditions are reviewed regularly.

  • Any updates will be published on this website.

  • By continuing to book and attend sessions, you agree to these updated terms.

7. Contact Information

Have questions? Feel free to get in touch.
Email: aromatherapie-suite@outlook.com
Website: www.aromatherapie-suite.com

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Reservations

Professional Notice: Fiona Brown is a Registered Nurse. Services and information provided at Aroma Therapie Suite are educational and supportive in nature and include complementary therapies for relaxation and wellbeing. They are not a substitute for medical advice, diagnosis or treatment. If you have any medical symptoms or health concerns, you should consult your GP or appropriate healthcare professional.

The services provided by Aroma Therapie Suite are educational and supportive in nature, or complementary therapies for relaxation and wellbeing. They are not a substitute for medical advice, diagnosis or treatment. If you have any medical symptoms or health concerns — including questions about menopause management — please speak to your GP or appropriate healthcare professional. Fiona Brown is a Registered Nurse regulated by the Nursing and Midwifery Council (NMC) and always works within the NMC Code and relevant professional guidelines.

© Aroma Therapie Suite 2026. All rights reserved. Fiona Brown, Registered Nurse (NMC).

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